Only 12% of business customers choose to switch their energy supplier. This means almost 90% of customers might not be getting the best deal for their gas and electricity. Switching your energy supplier could save you money and it’s far easier than you think.
What do I need to do to switch supplier?
Consider what’s important to you - what are you looking for from your energy supplier?
- Cheaper prices?
- Product bundles?
- Good service?
- UK call centres?
- SMART metering?
- Online Billing?
Have information about your current contract to hand, including who you are supplied by, how much energy you have used over the last year (if possible), prices we need to beat and contract end dates.
Call us at Utilisave and we will research the market, finding you the best deal for your business.
LET UTILISAVE TAKE THE HASSLE AND WORRY OUT OF SWITCHING FOR YOU - HERE’S HOW
- Contact us for your free no obligation comparison quote.
- Choose the agreement that best suits your business needs from our extensive range of contract options.
- Run through a short verbal agreement with us to ensure that you secure the price offer.
- Send a termination notice letter to your current supplier – we can do this for you!
What happens during the switch?
- Your new supplier applies to take over the supply from your old supplier in advance of the agreed start date.
- The transfer should take around 21 days, but can take longer if there are any unforeseen delays - we will help you if there is.
- Your new supplier will ask you to provide a start meter reading to ensure you are billed on your new prices for the correct amount of usage.
- Your old supplier will send you a final closing bill or statement.
There is no interruption to your supply during the transfer. Your new supplier will send you a Welcome Pack or email within about 14 days of the transfer, which contains important information about your new contract terms.
TIP: Take a meter reading if possible on the agreed start date to ensure you are charged correctly by your old supplier for your final bill. You could take a photo of your meter reading on your mobile phone!
What might prevent or delay the switch?
There are several reasons why people have different experiences when switching.
Most of the issues that could be encountered are easily resolved, but here are some things that you need to know...
You may be in a Fixed term contract. (Check our page on Contract Types) This means your current supplier may object to the transfer on the grounds that;
- Your new contract cannot start before your current contract ends.
- You might not have given notice of termination in time to your current supplier as per your T’s and C’s. You can download a Termination Notice letter click here.
You have an outstanding balance to pay.
- If you have an unpaid balance (usually older than 28 days), you current supplier may object to you leaving until the debt is paid.
- If you pay your debt, your new supplier can re-apply for your supply and your switching journey will continue, but this may delay your new contract start date.
Are your meters related?
- If you have 2 meters that are ‘related’ to each other, both meters have to transfer together (your contract needs to be agreed for both meters at the same time). Your current supplier will inform you if this is the case.
Can I change my mind?
- Most business energy contracts do not have a cooling off period once it has been agreed. Therefore, please make sure that you are happy with the terms and conditions of the contract before agreeing to it.